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• What is SutraSecrets?

  SutraSecrets is India's finest in pleasure, offering elegant and comfortable intimacy products for adults.

• What products does SutraSecrets offer?

  We offer a wide selection of luxurious intimacy essentials, including massagers, lubricants, accessories, and sensual games. Each product is designed for easy self-exploration or intimacy with a partner, elevating your pleasure journey with elegance.

• Are your products safe to use?

  Yes, all our products are made from body-safe materials that are rigorously tested for quality and safety. We prioritize your well-being, ensuring that each item is crafted with care, using sustainable, non-toxic ingredients. You can trust SutraSecrets for a safe and luxurious experience.

• How is my privacy and confidentiality protected?

  We are committed to protect your privacy and confidentiality at every step. Your personal information is securely stored and only used for order processing. All orders are packaged discreetly with no identifying labels, ensuring your purchase arrives in a sleek, unmarked package.

• How can I contact support?

  You can reach us at support@sutrasecrets.in or via the contact form on our website.

• How do I use SutraSecrets products?

  Each product is designed for your comfort and satisfaction. Directions for use are included with the packaging and are also available on the individual product page for your convenience. Whether you’re exploring self-pleasure or with a partner, we guide you to create a mindful, enriching experience.

• Does SutraSecrets offer inclusive products for all identities and relationships?

  Absolutely. We celebrate intimacy in all its forms—whether you're exploring your desires alone, connecting with a partner, or embracing LGBTQ+ love. Our products are designed for everyone, with no boundaries, labels, or judgment, ensuring all identities feel seen, represented, and celebrated.

• How is SutraSecrets different from other intimacy brands?

  SutraSecrets brings back the elegance of Indian sensuality, focusing on our sensual legacy and ancient texts on sensuality. While most brands may feel too bold or clinical, we offer luxurious, culturally inspired experiences that go beyond the product. We encourage meaningful self-exploration and emotional connection, creating an environment for safe conversations around intimacy.

• Is it legal to purchase sexual wellness products in India?

  Absolutely. The Indian Constitution upholds your right to privacy, including personal choices within your own space. We’ve taken great care in curating a range that is both tasteful and fully compliant with the law, so you can shop with confidence.

• How long does delivery usually take?

  We partner with Shiprocket to offer timely and secure delivery. Most orders are delivered within 2-8 business days, depending on your location. You will receive tracking details once your order is dispatched so that you can stay updated every step of the way.

• Can I opt for self-pickup?

  Yes, self-pickup is available through Shiprocket’s network. At checkout, you may choose a preferred pickup point that suits your schedule. For your convenience, we will provide a link to view the nearest available pickup locations across India.

• What payment methods do you accept?

  COD is available as the payment option. Payments by Card, UPI, EMI, NP are being added currently and become available soon.
  All transactions are encrypted for your safety and processed with care and discretion.

• Can I return a product?

  Returns are accepted only if the product is unused, unopened, and in its original packaging. The request must be submitted within 48 hours of delivery. Due to the intimate nature of our products, we follow a strict hygiene policy to ensure your safety and peace of mind.

• Do your products come with a warranty?

  Yes, every product includes a 100-day warranty from the purchase date. This covers any manufacturing defects or functional malfunctions. We stand behind the quality of our offerings and are committed to your satisfaction at every stage of your experience.